Safe Havens offer face-to-face mental health support.
Canterbury, Maidstone and Thanet Safe Havens, run by Mental Health Matters, are available 6pm to 11pm, 365 days a year, for people aged 16 plus. The Medway Safe Haven is open 12pm to midnight, 365 days a year, for people aged 16 plus.
No appointment or referral is needed. Anyone who lives in Kent or Medway can use the service, regardless of where you live.
The Folkestone and Hythe Safe Haven, run by Hestia, offers an open access walk-in service for residents of Folkestone and Hythe, aged 16 plus, and is open from 6pm to 11pm weekdays and 12noon to 11pm weekends and Bank Holidays, 365 days a year.
Contact details and the locations of each haven can be found below.
- Email Canterbury.mhm@nhs.net
- Phone: 07876 476 703
- Visit: 22-23 North Lane, Canterbury, CT2 7EE
Hestia offers an open access walk-in service for residents of Folkestone and Hythe, aged 18 plus, who are experiencing a mental health crisis.
The Folkestone Haven is open from 6pm to 11pm weekdays and 12pm to 11pm weekends and bank holidays.
- Email Folkestone.haven@hestia.org
- Facebook message @hestiafolkestonehaven
- Phone: 07827 533871
- Visit: Rainbow Centre, 69 Sandgate Rd, Folkestone CT20 2AF
- Email Maidstone.mhm@nhs.net
- Phone: 07484 061684
- Visit: Kestrel House, Knightrider Street, ME15 6LU.
Email: Medway.mhm@nhs.net
Phone: 07850 901 151
Visit: Medway Maritime Hospital (opposite the urgent treatment centre), Windmill Road, ME7 5NY
- Email: Thanet.mhm@nhs.net
- Phone: 07850 655 877
- Visit: Thanet Safe Haven, Thanet Mental Health Unit, Queen Elizabeth Queen Mother (QEQM) Hospital site, 164 Ramsgate Road, Margate, Kent, CT9 4BF. (Enter the QEQM car park (Ramsgate side) and turn left. The first door you come to is where you will find the haven. Ring the bell and someone will come down to meet you.)