The accessibility toolbar sits at the top of your screen and allows you to change the colour contrast of the website and language. 

We've also made the website text as simple as possible to understand. We're committed to using plain English on our website to make sure the information is easy to understand.

If you find information on our site that you think should be clearer, please tell us by emailing kmicb.engagecomms@nhs.net. We will need to know the details of the page you were looking at; information you thought should be clearer and anything else you think would help us to improve this. 

AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is

We know some parts of this website are not fully accessible:

  • A number of documents are saved as a PDF. Where possible we have provided alternative formats and we plan to have all documents converted to HTML by January 2026. 

  • Some videos don't have captions.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We'll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact the ICB communications team at kmicb.engagecomms@nhs.net

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us.

Technical information about this website's accessibility

NHS Kent and Medway is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed.

Non-accessible content

The content listed is non-accessible for the following reasons.

  • A number of documents are saved as a PDF. For these we have provided alternative format and we will have these converted to HTML by January 2026. 
  • Some videos don't have captions.

  • Our disclosure logs are not published in HTML format due to the amount and regulatory of these. We have instead published them in docx and have provided an email address for alternative formats.  

  • Our expenditure over £25k reports are published in excel format. We have provided contact details for alternative formats. 

Content that's not within the scope of the accessibility regulations

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we're doing to improve accessibility

We are regularly undertaking accessibility reviews across the site as well as delivering training to content editors.

Preparation of this accessibility statement

This statement was prepared on 10 Janaury 2025. It was last reviewed on 23 September 2025.

This website was last tested on 23 September 2025. The test was carried out by NHS Kent and Medway and our website development supplier.

NHS Kent and Medway conducted a manual audit based on the WCAG 2.2 requirements alongside the results of the Government Digital Services report.

Our website builders conducted a functional audit against the WCAG 2.2 requirements. 

Date of last review: 23 September 2025.