Help shape the future of community healthcare 

5 June 2024

NHS Kent and Medway wants to hear your views on community healthcare to help shape its plans to improve services across the area.

Thousands of specialist healthcare professionals work across communities in Kent and Medway every day helping people to stay well.

These services are nurse and therapist-led, helping people to regain or find their independence and get back on their feet again after illness or injury.

They also include therapists and nurses working with children with disabilities or long-term illness, supporting people with long-term conditions and giving dignity to people at the end of their life and their families. 

Community health services help adults and children get well and stay well, either in their own home or other out-of-hospital settings near home. They are a critical part of health and care, working closely with general practice and alongside hospitals. 

NHS Kent and Medway wants to do better and make sure people are cared for in the right place, at the right time and by the right person.

To help determine how we can improve community health services, we want to hear from you about your experiences and what matters most to you. We will use your feedback to direct improvements across community health services.

Lee Martin, Chief Delivery Officer at NHS Kent and Medway, said: “When most people think about NHS services they might think of hospitals, or their local general practice but, thousands of specialist healthcare professionals are helping the people of Kent and Medway every day, embedded in our communities, helping us all stay well.

“We want to hear from people across Kent and Medway about their experiences of these services and what matters most to guide our improvements.”

We want to hear from you if you have used adults or children’s community health services or if you care for someone who has. 

We also want to hear from staff working in the services and those who work alongside, as well as from community and voluntary organisations which supply key support.

You can get involved by completing our survey or coming along to one of our events to talk to us.

Listening events for adult services 

  • Monday, 8 July from 6 to 8.30pm at The Orchards, New Road, East Malling, Kent, ME19 6BH
  • Tuesday, 9 July from 1.30 to 4pm at University of Greenwich, Medway Campus, Central Avenue, Gillingham, Chatham Maritime, Kent ME4 4TB
  • Monday, 15 July from 6 to 8pm (online) 
  • Tuesday, 16 July from 9.30am to 12noon at Tree Estate Community Centre, Cedar Road, Dartford, Kent, DA1 2RS
  • Wednesday, 17 July from 1.30 to 4pm at Old Sessions House, Canterbury Christ Church University, Longport, Canterbury CT1 1PH

Listening events for children’s services 

  • Wednesday, 10 July from 6 to 8pm (online)
  • Tuesday, 23 July from 9.30 to 11.30am (online)
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Get involved

View the full list of services we are looking at, sign up for an event near you and share your views at Have Your Say

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